Find out how to set up and use multifactor authentication (MFA) for logging into Mediaflux
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To log in with Mediaflux Desktop, enter your domain, username and password as usual. Once you click the Login button the login process will pause until you have accepted the MFA push notification in the Mediaflux Pocket app on your phone.
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Unenrolling
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from Mediaflux Pocket
While MFA will be mandatory (with certain use case exceptions as mentioned above), you may need to unenrol from it when:
as a piloting tester in the pre-mandatory phase, you’ve finished your testing and want to disable the MFA until it actually becomes mandatory for all users
changing/updating your mobile device (because swapping your MFA from one smartphone to another involves first unenrolling, then re-enrolling in MFA)
Important: Unenrolling from Mediaflux Pocket does NOT enable access to Mediaflux without MFA. Once MFA is mandatory, Mediaflux will be inaccessible without it, regardless of whether you’re enrolled in Mediaflux Pocket or not. Unenrolling merely dissociates your Mediaflux account from the Mediaflux Pocket app on a particular smartphone (usually so that you can reestablish it on a different smartphone).
To unenrol, go to the Mediaflux Pocket Registration Portal and log in.
Click the Disable MFA button.
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You will see the following screen indicating that you have successfully unenrolled.
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Exemptions
There are only three exemptions to having to perform MFA in order to log in to Mediaflux, which will be when logging in via:
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