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Find out how to set up and use multifactor authentication (MFA) for logging into Mediaflux

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  1. Give your account and device a name, then click Enrol.

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  1. Once your phone is enrolled, you will be prompted with an MFA push notification to test logging in. Click YES to log in.

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  1. The Mediaflux Pocket Registration Portal will confirm your successful enrolment with the following screen, which also shows the account that you have enrolled in at the top right of the screen.

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Using-MFA-to-log-in-to-Mediaflux
Using-MFA-to-log-in-to-Mediaflux
Using MFA to log in to Mediaflux

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  • as a piloting tester in the pre-mandatory phase, you’ve finished your testing and want to disable the MFA until it actually becomes mandatory for all users

  • changing/updating your mobile device (because swapping your MFA from one smartphone to another involves first unenrolling, then re-enrolling in MFA)

Important: Unenrolling from Mediaflux Pocket does NOT enable access to Mediaflux without MFA. Once MFA is mandatory, Mediaflux will be inaccessible without it, regardless of whether you’re enrolled in Mediaflux Pocket or not. Unenrolling merely dissociates your Mediaflux account from the Mediaflux Pocket app on a particular smartphone (usually so that you can reestablish it on a different smartphone).

  1. To unenrol, go to the Mediaflux Pocket Registration Portal and log in.

  2. Click the Disable MFA button.

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