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Find out how to set up and use multifactor authentication (MFA) for logging into Mediaflux

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  1. Point your phone’s camera at the Mediaflux Pocket Registration Portal’s QR code to scan it.

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Some smartphones may require you to actively allow Mediaflux Pocket access to your phone camera.

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  1. Give your account and device a name, then click Enrol.

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Once you are enrolled for MFA, you will receive an MFA push notification notifications on your phone smartphone when you log in to Mediaflux.

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  • subsequent logins from the same computer should not shouldn't require you to accept any MFA push notifications

  • but if you log in from another computer, you will be prompted again

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The log in process will be slightly different per each different Mediaflux client:

Mediaflux Explorer

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While MFA will be mandatory (with certain use case exceptions as mentioned abovedetailed below), you may need to unenrol from it when:

  • as a piloting tester in the pre-mandatory phase, you’ve finished your testing and want to disable the MFA until it actually becomes mandatory for all users

  • changing/updating your mobile device (because swapping your MFA from one smartphone to another involves first unenrolling, then re-enrolling in MFA)

Important: Unenrolling from Mediaflux Pocket does NOT enable access to Mediaflux without MFA. Once MFA is mandatory, Mediaflux will be inaccessible without it, regardless of whether you’re enrolled in Mediaflux Pocket or not. Unenrolling merely dissociates your Mediaflux account from the Mediaflux Pocket app on a particular smartphone (usually so that you can reestablish it on a different smartphone).

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  1. Go to the Mediaflux Pocket Registration Portalon your PC (not the Mediaflux Pocket app on your smartphone) and log in.

  1. To unenrol, go to the Mediaflux Pocket Registration Portal and log in.

  2. Click the Disable MFA button.

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