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Find out how to set up and use multifactor authentication (MFA) for logging into Mediaflux

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You will need to go through a one-time set up process to enrol your account for MFA.

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You will need two devices to complete this process:

  1. YOUR PHONE (for the Mediaflux Pocket app parts)

  2. YOUR PC (for the Mediaflux Pocket Registration Portal parts)

STEP 1: Install the Mediaflux Pocket app on your smartphone

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  • as a piloting tester in the pre-mandatory phase, you’ve finished your testing and want to disable the MFA until it actually becomes mandatory for all users

  • changing/updating your mobile device (because swapping your MFA from one smartphone to another involves first unenrolling, then re-enrolling in MFA)

Important: Unenrolling from Mediaflux Pocket does NOT enable access to Mediaflux without MFA. Once MFA is mandatory, Mediaflux will be inaccessible without it, regardless of whether you’re enrolled in Mediaflux Pocket or not. Unenrolling merely dissociates your Mediaflux account from the Mediaflux Pocket app on a particular smartphone (usually so that you can reestablish it on a different smartphone).

  1. To unenrol, go to the Mediaflux Pocket Registration Portal and log in.

  2. Click the Disable MFA button.

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