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Find out how to set up and use multifactor authentication (MFA) for logging into Mediaflux

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You will need two devices to complete this process:

  1. YOUR PHONE (for the Mediaflux Pocket app parts)

  2. YOUR PC (for the Mediaflux Pocket Registration Portal parts)

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STEP 2: Enrol your account for MFA

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  1. Go to the Mediaflux Pocket Registration Portalon your PC (not the Mediaflux Pocket app on your smartphone).

  1. Go to the Mediaflux Pocket Registration Portal.

  2. Log in with the same domain and credentials that you usually use to log into Mediaflux.

    • If you are a University of Melbourne academic researcher (staff), you likely log into Mediaflux with the domain unimelb and your central UoM username and password.

    • If you are University of Melbourne graduate researcher (student), you likely log into Mediaflux with the domain student and your central UoM username and password.

    • If you are a researcher external to the University of Melbourne, you likely log into Mediaflux in one of two ways:

      • with the domain local and the username and password that you were sent when creating the account.

      • with the domain unimelb and the username and password for the Active Directory system account that you registered for.

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  • as a piloting tester in the pre-mandatory phase, you’ve finished your testing and want to disable the MFA until it actually becomes mandatory for all users

  • changing/updating your mobile device (because swapping your MFA from one smartphone to another involves first unenrolling, then re-enrolling in MFA)

Important: Unenrolling from Mediaflux Pocket does NOT enable access to Mediaflux without MFA. Once MFA is mandatory, Mediaflux will be inaccessible without it, regardless of whether you’re enrolled in Mediaflux Pocket or not. Unenrolling merely dissociates your Mediaflux account from the Mediaflux Pocket app on a particular smartphone (usually so that you can reestablish it on a different smartphone).

  1. To unenrol, go to the Mediaflux Pocket Registration Portal and log in.

  2. Click the Disable MFA button.

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