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  1. Point your phone’s camera at the Mediaflux Pocket Registration Portal’s QR code to scan it.

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Some smartphones may require you to actively allow Mediaflux Pocket access to your phone camera before you can scan.

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  1. Give your account and device a name, then click Enrol.

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  • as a piloting tester in the pre-mandatory phase, you’ve finished your testing and want to disable the MFA until it actually becomes mandatory for all users

  • changing/updating your mobile device (because swapping your MFA from one smartphone to another involves first unenrolling, then re-enrolling in MFA)

Important: Unenrolling from Mediaflux Pocket does NOT enable access to Mediaflux without MFA. Once MFA is mandatory, Mediaflux will be inaccessible without it, regardless of whether you’re enrolled in Mediaflux Pocket or not. Unenrolling merely dissociates your Mediaflux account from the Mediaflux Pocket app on a particular smartphone (usually so that you can reestablish it on a different smartphone).

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  1. Go to the Mediaflux Pocket Registration Portalon your PC (not the Mediaflux Pocket app on your smartphone) and log in.

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titleWhat if I don’t want to download the Mediaflux Pocket app on my smartphone?

I am concerned about my privacy:

  • The Mediaflux Pocket app has passed through the App Store and University vetting processes

  • The University has no access to the app on your phone and cannot view any of the data on your phone, other apps installed, monitor calls or track your location

  • The app does not require you to link it to a particular phone number

I am concerned about using my personal smartphone:

  • The University encourages all staff and students to use their personal device to verify their identity

  • Providing a University-issued device to each user is not possible due to the high cost

  • The security provided by MFA greatly enhances the protection of not just University information but also your personal information

  • The use of MFA is a requirement for ongoing access to University services

I am concerned about the performance impact on my smartphone:

  • The app uses minimal resources on your smartphone and prompts you only when Mediaflux Pocket needs you to verify your current log in

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titleBlah blah blah

Cha cha chaWhy do I have to install yet another MFA app on my phone? Can’t I just use Okta to log in to Mediaflux?

Mediaflux is an external product used, but not owned, by the University. The product provider has helped make our Mediaflux use here at UoM much safer by incorporating multifactor authentication into the product for us. But in selecting an optimal tool to facilitate this, the provider has chosen their own new Mediaflux app (Mediaflux Pocket) over any existing MFA tool that the University already uses (such as Okta). While this decision means installing ‘yet another MFA app’ on our phones to safely use Mediaflux, the good news is that the developers are further developing their app to include all sorts of useful features for users, so stay tuned for updates.

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titleDo I need to keep the Mediaflux Pocket app on my smartphone, once I have enrolled for MFA?​

Yes, you will need the Mediaflux Pocket app to accept MFA authentication push notifications when you log in to Mediaflux. If you have accidentally deleted the app, please contact Research Computing Services for assistance.

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