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MFA with Mediaflux is a new feature that is currently under active development. As such there are some known issues that we are tracking with the software vendor (Arcitecta). Pending a resolution of these issues, here are some workarounds.

“Session Expired” when enrolling for MFA

When attempting to enrol using the QR code at the MFA registration portal, you always see the error message:

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titleSteps to work around the issue
  • Close the app or cancel the connection attempt to MediafluxWait for 60 seconds for the MFA request to time out

  • Unlock your phone and open the Mediaflux Pocket app

  • Retry connecting to Mediaflux

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